SHIPPING METHOD:

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ALL OF OUR PRODUCTS ARE SHIPPED VIA USPS OR UPS AND WILL INCLUDE TRACKING.

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RETURN CRITERIA:

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* MUST INITIATE RETURN WITHIN 7 DAYS OF RECEIVING THE ITEM

* ITEM MUST BE IN UNUSED AND UNWORN CONDITION

* ITEM MUST BE IN THE ORIGINAL PACKAGING 

*** NOTE THAT CUSTOM MADE ITEMS ARE NOT ELIGIBLE FOR RETURN**

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• IF YOUR ITEM(S) MEET THE ABOVE CRITERIA, PLEASE SEND AN EMAIL TO: INFO@GOLDANDGRACEJEWELRY.COM

• PLEASE INCLUDE YOUR NAME, EMAIL ADDRESS, SHIPPING ADDRESS, AND ITEM(S) BEING RETURNED. YOU WILL THEN RECEIVE A FORM TO FILL OUT TO SHIP BACK WITH YOUR ITEMS. 

• WE ARE NOT RESPONSIBLE FOR RETURN SHIPPING COSTS OR FOR LOST/STOLEN RETURN PACKAGES. WE RECOMMEND YOU INSURE AND TRACK YOUR PACKAGE. 

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UPON RECEIPT AND PROCESSING OF YOUR RETURN, WHICH TYPICALLY TAKES UP TO 20 BUSINESS DAYS FROM YOUR DATE OF SHIPMENT, YOU WILL RECIVE AN EMAIL FROM GOLD+GRACE WITH CONFIRMATION OF YOUR RETURN TO YOUR ORIGINAL FORM OF PAYMENT. 

 

EXCHANGES:

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WE DO NOT PROCESS EXCHANGES. WE ENCOURAGE YOU TO RETURN THE UNWANTED ITEM AND THEN VISIT OUR WEBSITE TO PURCHASE THE ITEM YOU WOULD LIKE.